To prevent misuse and ensure Phil can support as many people as possible, we’ve set daily limits on the number and length of messages you and Phil can send.
If you’ve been using Phil for mental health support or journaling, we sincerely apologize for any inconvenience this may cause. Please email us at [email protected] or via live chat on weekdays UK time. We want to make sure these limits are fair and only impact misuse, not genuine users like you.
Thank you so much for your understanding.