# Anticipate Help Center --- ## Getting Started ### What is Anticipate? # What is Anticipate? **Anticipate** is a personalized mental health monitor that helps you understand the connections between your daily life and your mental well-being. By automatically syncing data from your wearables and phone, it uncovers patterns, triggers, and trends, giving you and your healthcare provider clear insights to personalize your care. ## What Anticipate Is Anticipate acts as your effortless mental health journal. It connects to your existing health apps and devices (like Apple Watch and Oura Ring) to passively gather data about your sleep, activity, and more. For anything it can’t automatically access (like a stressful meeting, travel, alcohol, or a big life event), you can add quick manual tags — so your journal still reflects the full picture. The app then analyzes this information to give you a clear view of your mental health patterns over time. - **Effortless Monitoring:** Automatically tracks signals from your devices without requiring constant manual data entry. - **Manual event tags**: Allows you to add quick tags for events and triggers your devices can’t capture. - **Pattern & Trend Discovery:** Identifies how factors like sleep, stress, events, and activity affect your mental well-being over time. - **Personalized Insights:** Summarizes your data into simple, clear, bite-sized insights you can quickly understand — and share with your healthcare provider. - **Privacy First:** All your personal data is stored only on your phone. Anticipate is anonymous by design, and the AI models we use don’t retain your data or use it for training. ## Why It Matters If you keep feeling better for a while, then suddenly drop back into the same low place after therapy or treatment, you’re not alone. That happens to a lot of people, because the plan doesn’t always fit real life. Anticipate helps by providing a continuous, objective view of your well-being. It helps you see if your treatment is working, notice changes early, and understand what truly affects you. With these insights, you can have more productive conversations with your therapist or doctor, leading to a more personalized and effective care plan. It empowers you to see the full story of your mental health journey, including both the good days and the challenging ones. ## How Anticipate Works Anticipate securely connects to your Apple Health data. It reads information like your sleep cycles, activity levels, and heart rate. Using this data, along with any notes or tags you add, our system identifies correlations and trends. For example, it can show you how a few nights of poor sleep impact your mood or how a specific self-care activity helps reduce stress. ## Summary This article explains what Anticipate is: an automated mental health monitor that syncs with your health data — and lets you add quick tags for real-life moments your devices can’t see (like “stressful meeting,” “travel day,” “late coffee,” or “big argument”) — to provide personalized insights. It details how the app helps you track patterns and trends in your well-being, share actionable information with healthcare providers, and maintain your privacy with on-device data storage. --- ### Who Anticipate is (and isn’t) for # Who Anticipate is (and isn’t) for Anticipate is for you if: - You want to track your mental health without extra effort - You often forget or avoid journaling — and wish it happened in the background - You want full privacy - You’re looking for insight, not diagnosis It’s not a good fit if: - You’re looking for a diagnostic tool - You’re seeking clinical advice or crisis support - You need a tool for managing or treating mental illness A few important things to know: - Anticipate **doesn’t provide medical advice or diagnose mental health conditions**. Insights are suggestions for reflection, not clinical guidance. Please always speak with your healthcare team about your mental health and treatment.**** - **Anticipate isn’t therapy.** It can help you understand yourself better and support conversations with professionals — but it’s not a replacement for a therapist or psychiatrist. - **Anticipate can make mistakes.** We’re working to improve accuracy, but no model can predict your mental state perfectly. Your mind is influenced by events far beyond what your phone can see or simple tags. Trust it gently, and with caution. --- ### Device and OS requirements # Device and OS requirements - **Device**: iPhone (ideally, with Face ID or Touch ID) - **Operating System**: iOS 16 or later - **Storage**: Anticipate is lightweight and won’t take up much space - **No Apple Watch required**, though it improves sleep accuracy The app is available on iPad, but it works best on iPhone. That’s because your phone is more likely to be with you — making movement and sleep tracking more accurate. If possible, we recommend using Anticipate on iPhone. Anticipate is not yet available on Android. --- ### What does Anticipate cost? # What does Anticipate cost? Anticipate is free to try for 7 days. After that: - £3.99/month or £19.99/year (in United Kingdom) - Prices may vary by country and are shown in your App Store - You can cancel anytime in your Apple settings There are no ads or upsells — just one subscription with full access. --- ## Connecting data ### How to connect Apple Health to Anticipate? # How to connect Apple Health to Anticipate? This guide shows you how to connect your Apple Health data to Anticipate. Connecting your data is the first step to receiving personalized mental health insights automatically. You will need to grant permissions on your iPhone during the setup process: 1. Begin the onboarding process and proceed until you reach the "Connect Anticipate to Apple Health" screen. 2. Tap **Next** to begin the connection process. 3. On the Apple Health permissions screen, tap **Turn On All** to allow Anticipate to access your health data. 4. Tap **Allow** at the top right to confirm. Once permissions are granted, Anticipate will begin reading and analyzing your historical data. When the process is complete, you'll see the "You're all set!" screen and can begin exploring your mental health insights. ## Summary This article explains how to connect your Apple Health to the Anticipate app. This is an essential setup step that enables the platform to automatically track and analyze your activity, sleep, and other signals to provide you with personalized mental health insights and trends. --- ### How to set up sleep tracking without a watch? # How to set up sleep tracking without a watch? Anticipate can automatically track your sleep using your phone's built-in motion sensors, so you don't need a smartwatch or ring. This guide shows you how to enable this feature by granting the necessary permissions. This can be done during the initial app setup or at any time from your settings. ## How Motion-Based Sleep Tracking Works **If you keep the app in the background:** 1. Anticipate briefly wakes up at 10:00 PM to start tracking, then monitors your night until 10:00 AM, or until you open it in the morning. 2. When your phone becomes still in the evening, we treat that as the start of bedtime. 3. When your phone starts moving in the morning, we treat that as your wake-up time. 4. If you pick up your phone during the night (even just to check the time), we detect the motion and record it as an awakening. **If you don't keep the app in the background:** 5. You’ll get an evening notification reminding you to open Anticipate. 6. Once you open it, we start tracking for the next 12 hours. 7. Open the app again in the morning, so we can capture and save your sleep data. ## Enable Motion-Based Sleep Tracking You can enable this feature when you first set up the app or change it later in your settings. ### During Initial Setup 1. On the **Full sleep insight** screen, tap **Next**. 2. When the system prompt asks to **Access Your Motion & Fitness Activity**, tap **Allow**. ![]() ### After Initial Setup 1. Go to your **Profile** and select **Manage your data**. 2. Tap **Device motion**. 3. Toggle the **Device motion access** switch to the ON position. If prompted, you may be redirected to your phone's main settings to grant the permission. ![]() ## Limitations Apple only lets us retrieve motion-based sleep tracking data for up to 3 days after it’s recorded. If you don’t open Anticipate within 3 days of starting sleep tracking, that data may be lost. ## Summary This article details how to set up automatic sleep tracking in Anticipate without a watch. By enabling access to your phone's motion data, the app can model your sleep patterns, including when you go to bed, wake up, and experience interruptions. This feature ensures you receive valuable sleep insights even if you don't use a wearable device. --- ### How to manage Apple Watch data in Apple Health? # How to manage Apple Watch data in Apple Health? This guide explains how to manage the data your Apple Watch sends to the Apple Health app. Since the Apple Watch syncs data automatically, these steps will help you confirm the connection and prioritize it as a data source — so Anticipate can reliably pull in your sleep, activity, and other signals and turn them into clear, personalized insights over time. You will need an iPhone that is paired with your Apple Watch. > If you can’t find these setup steps in the Health app, or some data seems to be missing, please check [Health App's official guide](https://support.apple.com/en-au/108779) for the latest step-by-step instructions. 1. On your iPhone, open the **Health** app. 2. Tap the **Browse** tab in the bottom-right corner, then select a health category, such as **Activity**. 3. Choose a specific data type, like **Steps** or **Workouts**. 4. Scroll to the bottom of the screen and tap **Data Sources & Access**. 5. Under the **Data Sources** section, you will see a list of all apps and devices providing data. Tap **Edit** in the top-right corner. 6. To ensure your Apple Watch data is prioritized, press and hold the reorder icon (three horizontal lines) next to your Apple Watch and drag it to the top of the list. Tap **Done** to save your changes. ## Summary This article explains how to manage your Apple Watch as a data source in Apple Health. This setup keeps your health and activity data in one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ### How to connect your Oura Ring to Apple Health? # How to connect your Oura Ring to Apple Health? This guide shows you how to connect your Oura Ring with Apple Health, so Anticipate can sync with your health data and act as an automated mental health monitor. By syncing your Oura data, you allow Anticipate to access a more complete view of your activity, sleep, and readiness — and combine it with any extra context you add (like quick tags for things your devices can’t capture) to generate more personalized insights. You’ll need your iPhone with the Oura app installed and logged in. > If you can’t find these setup steps in the Oura Ring app, or some data seems to be missing, please check [Oura’s official Apple Health Integration guide](https://support.ouraring.com/hc/en-us/articles/360025438734-Apple-Health-Integration#h_01G7AF86DDW025QADTRV2SXTPS) for the latest step-by-step instructions. 1. Open the Oura app on your iPhone and tap the menu icon (☰) in the top-left corner. 2. Select **Settings** from the menu. 3. Under the **Data sharing** section, tap on **Apple Health**. 4. Tap the **Connect to Apple Health** button. 5. Choose the data categories you wish to sync. You can tap **Turn On All** to sync everything or select specific metrics individually. 6. Tap **Allow** in the top-right corner to confirm your selections and complete the connection. ### What Oura Data Syncs with Apple Health Once connected, Oura will export the following data points to your Apple Health app: - **Active Energy**: Calories burned from activity, excluding your Basal Metabolic Rate (BMR). - **Heart Rate**: Measured in one-minute intervals. - **Sleep** - Sleep Duration - Start and End Times - Sleep Stages (Deep, Light, REM, Awake) - **Steps** - **Workouts**: Includes type, active calories, distance, and duration. - **Mindful Minutes** - **Respiratory Rate** ## Summary This article explains how to connect your Oura Ring to Apple Health. This integration brings your health data into one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ### How to connect Whoop to Apple Health? # How to connect Whoop to Apple Health? This guide shows you how to connect your Whoop account with Apple Health, so Anticipate can sync with your health data and act as an automated mental health monitor. By syncing your Whoop data, you allow Anticipate to access a more complete view of your activity, sleep, and readiness — and combine it with any extra context you add (like quick tags for things your devices can’t capture) to generate more personalized insights. You’ll need your iPhone with the Whoop app installed and logged in. > If you can’t find these setup steps in the Whoop app, or some data seems to be missing, please check [Whoop’s official Apple Health Integration guide](https://support.whoop.com/s/article/Apple-Health-Integration?language=en_US#Data-Flow) for the latest step-by-step instructions. ## Connecting Whoop to Apple Health 1. Ensure your Whoop app is up to date by checking for the latest version in the App Store. 2. Open the Whoop app, then navigate to the **More** menu. 3. Scroll down and select **App Settings**. 4. Tap **Integrations**. 5. Select **Apple Health** at the top of the page. 6. Tap **Connect** and follow the prompts. 7. Choose **Turn on all** or select the specific data categories you want to sync. 8. Tap **Allow** to confirm the connection. ## What Data is Synced from Whoop? Once connected, Whoop will export the following data to your Apple Health account, making it available for Anticipate: - Workouts (auto-detected activities) - Active Energy - Heart Rate - Sleep tracking - Resting Heart Rate (RHR) - Respiratory Rate - Blood Oxygen (SpO2) - Steps ## Summary This article explains how to connect your Whoop Strap to Apple Health. This integration brings your health data into one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ### How to connect Garmin to Apple Health? # How to connect Garmin to Apple Health? This guide shows you how to connect your Garmin Connect account with Apple Health, so Anticipate can sync with your health data and act as an automated mental health monitor. By syncing your Garmin data, you allow Anticipate to access a more complete view of your activity, sleep, and readiness — and combine it with any extra context you add (like quick tags for things your devices can’t capture) to generate more personalized insights. You’ll need your iPhone with the Garmin app installed and logged in. > If you can’t find these setup steps in the Garmin app, or some data seems to be missing, please check [Garmin's official Apple Health Integration guide](https://support.garmin.com/en-GB/?faq=lK5FPB9iPF5PXFkIpFlFPA) for the latest step-by-step instructions. ### Enable Garmin Data Sharing 1. Open the **Garmin Connect** app on your iPhone. 2. Tap **More** in the bottom right corner. 3. Select **Settings**, then tap **Connected Apps**. 4. Select **Apple Health** from the list. 5. Tap **Connect with Apple Health** and follow the on-screen prompts to select the data categories you want to share. 6. Tap **Allow** in the top right corner to confirm. ### What Data Is Shared with Apple Health? Once enabled, Garmin Connect will send the following data to your Apple Health account after each successful device sync. Note that Garmin only pushes data to Apple Health and does not pull data from it. - Active Energy - Body Fat Percentage & Body Mass Index - Flights Climbed - Heart Rate & Resting Energy - Sleep Analysis - Steps, Walking + Running Distance - Water & Weight - Workouts (activities uploaded to Garmin Connect) ## Summary This article explains how to connect your Garmin to Apple Health. This integration brings your health data into one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ### How to connect Mi Fitness to Apple Health? # How to connect Mi Fitness to Apple Health? This guide shows you how to connect your Mi Fitness App with Apple Health, so Anticipate can sync with your health data and act as an automated mental health monitor. By syncing your Mi Fitness data, you allow Anticipate to access a more complete view of your activity, sleep, and readiness — and combine it with any extra context you add (like quick tags for things your devices can’t capture) to generate more personalized insights. You’ll need your iPhone with the Mi Fitness app installed and logged in. > If you can’t find these setup steps in the Oura Ring app, or some data seems to be missing, please check [Mi's official Apple Health Integration guide](https://www.mi.com/uk/support/faq/details/KA-243012/#:~:text=Please%20follow%20the%20steps%20below,can%20analyze%20the%20written%20data.) for the latest step-by-step instructions. 1. Open the Mi Fitness app on your iPhone. 2. Navigate to the **Profile** tab. 3. Select **Third-party data**. 4. Tap on **Health** to open the Apple Health authorization screen. 5. Select the specific data items you wish to sync with Apple Health, such as steps, heart rate, or workouts. 6. After synchronizing, allow some time for the data to appear in the Apple Health app. ### What Mi Fitness Syncs with Apple Health Once connected, Mi Fitness will export the following data points to your Apple Health app: - **Active Energy**: Calories burned from activity. - Heart Rate. - **Sleep** - Sleep Duration - Start and End Times - Sleep Stages (Deep, Light, REM, Awake) - **Steps** - **Workouts**: Includes type, active calories, distance, and duration. For the latest full list, please check the official Mi Fitness documentation. ### Troubleshooting If your data does not appear in Apple Health after waiting, you can submit a log directly within the Mi Fitness app. This allows the support team to analyze the issue with the data sync. ## Summary This article explains how to connect your Mi Fitness App to Apple Health. This integration brings your health data into one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ### How to connect Strava to Apple Health? # How to connect Strava to Apple Health? This guide shows you how to connect your Strava app with Apple Health, so Anticipate can sync with your health data and act as an automated mental health monitor. By syncing your Strava data, you allow Anticipate to access a more complete view of your exercises — and combine it with any extra context you add (like quick tags for things your devices can’t capture) to generate more personalized insights. You’ll need your iPhone with the Strava app installed and logged in. > If you can’t find these setup steps in the Strava app, or some data seems to be missing, please check [Strava's official Apple Health Integration guide](https://support.strava.com/hc/en-us/articles/216917527-Health-App-and-Strava) for the latest step-by-step instructions. 1. On your iPhone, open the Strava app and navigate to the **You** tab. 2. Tap the **Settings** icon (gear) in the upper-right corner. 3. Select **Manage Apps and Devices**. 4. Select **Health** and then tap the **plus sign icon** to start the connection. 5. Tap **Connect** on the next screen. 6. On the Health Access page, tap **Turn On All** to sync all available data, or select the specific categories you want to share. You must enable **Workouts** for activity data to sync. 7. Tap **Allow** in the top-right corner to confirm. 8. Finally, ensure the **Send to Health** toggle is switched ON to automatically sync new activities from Strava to Apple Health. ### What Strava Syncs with Apple Health Once connected, Strava will export the following data points to your Apple Health app: - Route information - Activity type - Distance - Time - Calories ### Troubleshooting If your activities are not syncing correctly, please note that route information from third-party apps and devices (such as Garmin or Zwift) that are connected to Strava will not be sent to Apple Health. Only activities recorded directly within the Strava app will sync. ## Summary This article explains how to connect your Strava app to Apple Health. This integration brings your health data into one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ### How to connect Nike Run Club (NRC) and Nike Training Club (NTC) to Apple Health? # How to connect Nike Run Club (NRC) and Nike Training Club (NTC) to Apple Health? This guide shows you how to connect your Nike Run Club (NRC) and Nike Training Club (NTC) apps with Apple Health, so Anticipate can sync with your health data and act as an automated mental health monitor. By syncing your Nike data, you allow Anticipate to access a more complete view of your exercises — and combine it with any extra context you add (like quick tags for things your devices can’t capture) to generate more personalized insights. You’ll need your iPhone with Nike Run Club (NRC) or Nike Training Club (NTC) apps installed and logged in. > If you can’t find these setup steps in Nike Run Club (NRC) and Nike Training Club (NTC) apps, or some data seems to be missing, please check [Nike's official Apple Health Integration guide](https://www.nike.com/jp/en/help/a/connect-nrc-health-app) for the latest step-by-step instructions. 1. On your iPhone, go to **Settings** and scroll down to tap **Privacy & Security**. 2. Tap **Health**. 3. Tap **Nike Run Club** or **Nike Training Club** from the list of apps. 4. Select the data categories you want to share with the Health app. Once connected, data will automatically flow from NRC and NTC to Apple Health. ### What Nike Syncs with Apple Health Once connected, Nike Run Club (NRC) and Nike Training Club (NTC) apps will export the following data points to your Apple Health app: - Active energy - Heart rate - Walking - Running distance - Workouts, etc. ## Summary This article explains how to connect your Nike Run Club (NRC) and Nike Training Club (NTC) apps to Apple Health. This integration brings your health data into one place, so Anticipate can access it and provide deeper, more accurate insights into your mental health patterns over time. --- ## You daily journal ### About your mental health journal # About your mental health journal This guide explains how to add tags and notes to your **daily mental health log** in Anticipate — quickly and easily. Keeping a detailed log helps the app provide you with more personalized insights and accurate forecasts about your mental well-being. All you need is the Anticipate app. 1. From the **Today** tab on the home screen, tap the **plus icon (+)** in the bottom navigation bar to open your daily log. ![]() 2. In the **Tags** section, browse through categories like **Mood**, **Sleep**, **Activity**, and **Self-care**. Tap on any tag to add it to your log for the day. 3. Review the tags under **Today's tags**. Tags with a sparkle icon (✨) are automatically calculated by Anticipate based on your data. If a tag isn't right, tap it to remove it. 4. Scroll down to the **Notes** section and tap to start writing. Here you can add more detailed context, reflections, or anything else you want to remember about your day. 5. Your entries are saved automatically. Swipe the screen down to return to the home screen. ![]() ### Tips You can customize which tags Anticipate adds automatically. Navigate to your **Profile** > **Manage your data** and tap a category under **Smart tags** to enable or disable automatic suggestions. ## Summary This article shows you how to create a detailed mental health and mood journal using manual and automatic tags, as well as written notes. This process helps Anticipate understand your unique patterns, which improves the accuracy of your daily forecasts and long-term trend analysis. The more context you provide, the more personalized and helpful your insights will be. --- ### About your smart tags # About your smart tags **Smart tags** in Anticipate are daily labels automatically calculated from your health and device data to make journaling faster and more insightful. These tags act as prompts for self-reflection and help you build a complete picture of your well-being without requiring constant manual input. ## What Smart Tags Are Smart tags are labels that Anticipate automatically adds to your daily entry based on the data it analyzes. You can identify them by the sparkle icon (✨) next to the tag name. If a tag doesn't seem right, you can always remove it. Smart tags are generated for several categories, including: - **Mood prediction:** A guess about your mood based on recent sleep, activity, events, and trends. - **Sleep quality:** A summary of your sleep, such as 'Good sleep' or 'Poor sleep'. - **Activity level:** An assessment of your physical activity for the day, like 'Low activity' or 'Super active'. - **Weather:** Local weather conditions like 'Rain' or 'Sun', which can influence your mood. - **Travel**: Signals that you’re on the move (like a trip or time away from your usual routine), which can affect sleep and mood. ![]() ## Why Smart Tags Matter Smart tags are designed to make your mental health monitoring effortless and more effective. By automatically capturing key data points, they help you save time on daily logging and provide prompts to help you reflect on your day. This creates a richer, more consistent data history, making it easier for you and your healthcare provider to spot meaningful patterns and understand what affects your well-being. ## How Smart Tags Work Anticipate securely analyzes data from your manual journal entries and connected sources like Apple Health, including your activity levels, sleep patterns, and workouts. Based on this analysis, it generates relevant tags for your daily entry. For example, if your step count is significantly below your average, the app might add a 'Low activity' tag. These automatic suggestions are designed to complement your manual entries, not replace them, and you can manage which smart tags are enabled in your data settings. ## Summary This article explains how smart tags in Anticipate automatically generate labels for your daily entries based on your health data. This feature streamlines journaling, provides prompts for self-reflection, and enriches your data to reveal deeper insights into your mental health patterns. Users have full control to manage, add, or remove these tags to ensure their journal accurately reflects their experience. --- ### How to customize smart tag preferences? # How to customize smart tag preferences? Smart tags are insights that Anticipate automatically calculates from your health data to help you quickly understand your day. This article explains how to customize which smart tags are generated for your daily entries. 1. From the main **Today** screen, tap the large **+ (plus)** button at the bottom of the screen. 2. In the Daily Journal view, scroll down and tap **Customize tags** to open **Smart Tag Settings**. ![]() 3. On the **Smart tags** screen, select the category you wish to manage, such as **Mood prediction** or **Sleep quality**. 4. Use the toggle switch to enable or disable the smart tags for that category. ![]() ## Summary This article provides a step-by-step guide on how to customize your smart tag preferences within the Anticipate app. Following these instructions allows you to control which automated insights are added to your daily journal, personalizing your experience to focus on the data that matters most to you. --- ## Your insights ### About your daily forecast # About your daily forecast Your daily forecast is the first thing you see when you open the Anticipate app. Located on the **Today** tab, it provides a simple, predictive summary of what your day might feel like, helping you navigate it with more awareness. ## How Your Forecast is Generated Every morning, Anticipate analyzes signals from your connected devices and your recent journal entries to create a personalized forecast. This process combines several key data points: - **Sleep Data:** Information from Apple Health (if you use a wearable like an Apple Watch) or from your phone's motion sensors if you enable background tracking. - **Activity Levels:** Metrics like your daily steps and exercise minutes are pulled from Apple Health. - **Recent Journal Entries:** Tags and notes you've added about your mood, health, and activities provide crucial context. - **Weather**: Local conditions (like rain, sunlight, temperature) that can subtly affect energy and mood. - **Travel**: Signals that you’re away from your usual routine (for example, changes in location/time zone or being on the move). ![]() ## Reading Your Daily Snapshot The **Today's snapshot** section uses widgets to give you an at-a-glance summary of your day. These widgets are updated based on the tags you add throughout the day. Key widgets include: - **Day Balance:** A high-level summary of your day's positive and negative factors, rated from **Hard** to **Balanced** to **Nice**. - **Weather:** A forecast based on your location with a gentle suggestion, like "Stay cozy." - **Sleep:** A rating of your previous night's sleep (e.g., Fair, Good, Poor). - **Activity:** Your current activity level, such as Low or High. - **Mood:** The app's prediction for your mood (e.g., Pleasant, Stable, Down). You can always override this by adding your own mood tag. ![]() ## Improving Your Forecast with Tags Your forecast becomes more accurate as you provide more context. Tap the **plus (+)** button to log events, feelings, or activities. Anticipate also suggests **Smart tags** (marked with a ✨ icon), which are automatically calculated from your data. You can always remove a smart tag if it doesn't feel right. ![]() ### Tips for an Accurate Forecast The more information Anticipate has, the more accurate and personalized your forecast will be. To improve your forecast: - **Log your days consistently:** Use the **+** button to add tags for your activities, moods, self-care routines, and any other relevant events. - **Keep your devices connected:** Ensure that your Apple Health data and any other connected devices are syncing regularly. - **Review and adjust:** If an automatically generated tag doesn't seem right, you can always remove it to improve future analyses. ## Summary This article provides an overview of the daily forecast feature found on the **Today** tab. It explains how Anticipate uses your sleep, activity, and journal data to generate predictive insights and how the **Today's snapshot** widgets summarize this information. You also learned how adding tags helps refine the accuracy of your forecast over time. --- ### About your mental health journey and trends # About your mental health journey and trends The **Journey** tab is where Anticipate analyzes your data over time to reveal patterns, trends, and insights. You can find it in the bottom navigation bar. It's the best place to understand the bigger picture of your mental health beyond the daily snapshot. ## The Journey Tab When you navigate to the **Journey** tab, you'll see a series of insight cards. These cards are automatically generated by Anticipate based on your data from the last seven days or more. You can swipe left or right to browse through different trends that the app has identified, such as changes in your sleep, stress levels, or mood. Each card provides a brief summary of a pattern. To dive deeper into a specific trend, tap the **Show me** button on the card. This will open a detailed chart view. ![]() ## Analyzing Trends and Correlations The trend chart visualizes your mental health data over a specific period, allowing you to see highs, lows, and changes. On this screen, you can: - **View your trend at a glance:** Below the chart, you'll find a short, easy-to-understand summary of what the data means. - **Compare data points:** Use the **Compare** button at the top right of the chart to overlay other tags and metrics. This helps you discover potential correlations, like how an activity (e.g., swimming) might affect your mood. ![]() ### Tips for Better Insights The more information Anticipate has, the more accurate and personalized your Journey insights will be. To improve your trends: - **Log your days consistently:** Use the **+** button to add tags for your activities, moods, self-care routines, and any other relevant events. - **Keep your devices connected:** Ensure that your Apple Health data and any other connected devices are syncing regularly. - **Review and adjust:** If an automatically generated tag doesn't seem right, you can always remove it to improve future analyses. ## Summary This article provides an overview of the **Journey** tab, a key feature for understanding long-term mental health patterns. It explains how to view automatically generated insights, analyze detailed trend charts, and use the **Compare** function to uncover correlations in your data. By leveraging these tools, you can gain a clearer understanding of what affects your well-being. --- ### How to analyze trends with charts? # How to analyze trends with charts? This guide will show you how to use the charts in your Journey to analyze trends and understand your mental health patterns over time. By visualizing your data, you can spot correlations between your activities, feelings, and overall well-being. To get started, you will need to have at least a few days of data synced or logged in the app. 1. From the home screen, tap the **Journey** tab in the bottom navigation bar to access your trend analysis. 2. Tap **Show me** under a trend — or swipe up on the page — to open detailed charts that visualize your trends over time. 3. At the bottom of the page, you’ll see a **quick insight** that looks at your recent patterns and compares them to a previous time. It gives you a simple heads-up on whether things are improving, staying steady, or dipping. ![]() 4. In the chart view, tap the **Compare** button located at the top right. 5. Select another tag or activity from the **Compare with** list, such as **Swimming** or **Therapy**. The chart will update to show how the occurrences of that tag correlate with your primary trend, helping you identify what affects you. ![]() ### Tips The more consistently you log your activities and feelings, the more accurate and insightful your trend charts will be. Try to add journal entries at least three times a week for the best results. ## Summary This article explains how to use the Journey feature to analyze your mental health trends. It covers viewing trend summaries, exploring detailed charts, and comparing different data points to discover correlations. This functionality allows you to gain a clearer understanding of the factors that influence your well-being over time. --- ### How to compare my data with tags and find patterns? # How to compare my data with tags and find patterns? The **Compare** feature helps you understand what affects your mental health by visualizing how specific activities, feelings, or events correlate with your trends. This guide shows you how to use this feature to find meaningful patterns in your data. To get the most out of this feature, you should have several days of logged data and tags. 1. From the bottom navigation bar, tap the **Journey** tab. 2. Tap **Show me** under a trend — or swipe up on the page — to open detailed charts that visualize your trends over time. 3. In the top right corner of the chart, tap the **Compare** button. 4. A 'Compare with' list will appear, showing tags you've used recently. Select a tag you want to analyze, such as **Swimming** or **Rain**. 5. Observe the chart. The days you logged the selected tag will be highlighted, allowing you to see if there is a correlation between that tag and your trend data. ![]() ### Tips For the most insightful comparisons, log your tags consistently each day. The more data you provide, the clearer your patterns will become. ## Summary This article explains how to use the 'Compare' feature to overlay your daily tags onto your mental health trend charts. This powerful tool helps you visually identify correlations between your activities, feelings, and overall well-being, providing valuable insights that can be shared with your therapist or doctor. --- ### How to share my mental health insights with a doctor or therapist? # How to share my mental health insights with a doctor or therapist? Anticipate helps you build a detailed, data-driven picture of your mental health over time. This guide shows you how to use the app's powerful analysis tools to prepare for appointments with your doctor or therapist. To get the most out of Anticipate's insights, ensure you have been logging your days consistently. 1. From the main screen, tap the **Journey** tab at the bottom to access your trends and insights. 2. Swipe through the automated insight cards at the top. These cards summarize key changes and patterns that Anticipate has detected in your data over the last seven days. 3. When you find a relevant insight, tap **Show me**. This takes you to a detailed chart showing that specific trend (like changes in your mood or sleep) — along with a bite-sized summary that explains what’s happening in plain language. 4. To investigate potential triggers or helpful activities, tap **Compare** at the top right of the chart. 5. From the list, select a tag you have logged, such as an activity like 'Swimming' or a weather condition like 'Rain.' The chart will update to show how this factor correlates with your mood or other metrics. 6. During your appointment, you can use the insights as a conversation starter to talk through patterns, triggers, and progress with clear visual evidence, or you can show these charts directly to your healthcare provider to help explain what you’ve been experiencing. ### Tips for Effective Sharing For the most accurate and helpful trends, try to log your key activities, feelings, and events daily. The more data you provide by adding tags and notes, the more precise and insightful your Journey charts will become. ## Summary This article teaches you how to leverage the Journey tab to analyze and share your mental health trends. By reviewing automatically generated insights and using the Compare feature to explore correlations, you can provide your doctor or therapist with a clear, data-backed overview of your well-being, making your conversations more effective and personalized. --- ## Troubleshooting ### I accidentally declined access to Face ID or Touch ID # I accidentally declined access to Face ID or Touch ID No worries — you can turn it back on in your iPhone settings: 1. Open **iPhone Settings** 2. Use the search bar to find **Face ID** or **Touch ID** 3. Tap **Face ID & Passcode** or **Touch ID & Passcode** 4. Enter your device passcode 5. Tap **Other Apps** 6. Find **Anticipate** and toggle **Face ID** or **Touch ID** back on --- ### Face ID or Touch ID won’t unlock the app # Face ID or Touch ID won’t unlock the app Try the following: - Make sure **Face ID** or **Touch ID** is enabled for Anticipate in your iPhone settings - Ensure your face or fingerprint is recognized by your device - Restart your phone if needed If Face ID or Touch ID fails twice in a row, you'll be prompted to enter your passcode instead. --- ### How do I contact support? # How do I contact support? **Email us from the app:** - Go to **Profile** → **Help & support** → **Email us** - When the mail window opens, tap **From** → **Hide My Email** to stay anonymous **Email us directly:** - Send a message to [team@helloanticipate.com](mailto:team@helloanticipate.com) --- ### I accidentally declined access to some data # I accidentally declined access to some data No worries! To fix this: 1. Open the **Anticipate** app 2. Tap **Profile** → **Manage your data** 3. Check which data access is currently disabled 4. Tap the toggle — you’ll be redirected to your iPhone settings to re-enable it --- ### My morning mood prediction didn’t appear # My morning mood prediction didn’t appear This can happen if: 1. **Anticipate doesn’t have access to Apple Health activity data** — this is the minimum required for the app to function. 2. **There’s no activity data in Apple Health** — if nothing is recorded, we can’t generate a draft. 3. **Your sleep tracking hasn’t finished yet** — sleep is a key input for your prediction. 4. **There’s a technical issue or Google Gemini outage** If the issue persists, please contact us at team@helloanticipate.com. We’ll help you sort it out. --- ### My daily forecasts feel wrong # My daily forecasts feel wrong Daily predictions are based on the data we have available. Forecasts may feel off if: - Sleep or movement data is missing - You haven’t tagged events or moods recently - Weather or travel data is incomplete To improve your forecast: - **Log your days consistently:** Use the **+** button to add tags for your activities, moods, self-care routines, and any other relevant events. - **Keep your devices connected:** Ensure that your Apple Health data and any other connected devices are syncing regularly. - **Review and adjust:** If an automatically generated tag doesn't seem right, you can always remove it to improve future analyses. --- ## Privacy & Data ### Is Anticipate app private and secure? # Is Anticipate app private and secure? Yes. Anticipate is a mental health app designed from the ground up to ensure your personal information stays private, secure, and under your control. Privacy and security are core values for our team — shaped by years of experience managing sensitive data in health apps, products for underage users, and financial technology. We’re committed to protecting your data, always. Your privacy is achieved through several key features: - **Local-First Storage:** All your personal data, including health metrics and journal entries, is stored exclusively on your device. We do not store it on our servers, which means we cannot access it. - **Anonymous by Design:** Anticipate does not require an email, name, or other personally identifiable information to function. Your account is not tied to your real-world identity. - **Biometric Security:** You can add an extra layer of security by enabling Face ID or a passcode lock, ensuring that only you can open the app and view your information. - **Granular Permissions:** You have full control over what data sources the app can access. You can grant or revoke permissions for Apple Health, device motion, and location services at any time. - **Data controls in Settings**: You can manage your data anytime in Profile > Manage your data, including deleting anything you don’t want to keep. - **Zero data retention (AI)**: We use Gemini as our AI provider with a zero data retention policy — your data used for AI insights isn’t stored or used for training. Learn more in our Privacy Policy: [https://helloanticipate.com/privacy-policy/](https://helloanticipate.com/privacy-policy/) ## Summary This article describes how Anticipate keeps your mental health data private, secure, and under your control, with on-device storage, anonymous-by-design setup, optional Face ID/passcode protection, granular permissions, in-app tools to manage or delete your data, and AI partners with a zero data retention policy. --- ### What do you do to protect my data? # What do you do to protect my data? > Our approach to data protection is built on a simple principle: **your data is yours**. We have designed the app from the ground up to ensure your personal information remains private, secure, and under your control. This is achieved through several key features: - **Local-First Storage:** All your personal data, including health metrics and journal entries, is stored exclusively on your device. We do not store it on our servers, which means we cannot access it. - **Anonymous by Design:** Anticipate does not require an email, name, or other personally identifiable information to function. Your account is not tied to your real-world identity. - **Biometric Security:** You can add an extra layer of security by enabling Face ID or a passcode lock, ensuring that only you can open the app and view your information. - **Granular Permissions:** You have full control over what data sources the app can access. You can grant or revoke permissions for Apple Health, device motion, and location services at any time. - **Data controls in Settings**: You can manage your data anytime in Profile > Manager your data, including deleting anything you don’t want to keep. - **Zero data retention (AI)**: We use Gemini as our AI provider with a zero data retention policy — your data used for AI insights isn’t stored or used for training. Read more in our detailed Privacy Policy: [https://helloanticipate.com/privacy-policy](https://helloanticipate.com/privacy-policy) ## Why It Matters Your mental health journey is deeply personal. Our privacy-first approach ensures that you can track your patterns and insights with complete confidence, knowing that your sensitive information remains entirely in your possession. This control empowers you to decide if, when, and how you want to share your insights with healthcare professionals or therapists. ## How to Manage Data You can manage all your data permissions and settings directly from your Profile. Under '**Manage your data**,' you can view which access permissions are enabled (e.g., Apple Health, Device motion) and disable them if you choose. You also have the option to delete specific categories of data or permanently delete your account and all associated information from your device. ![]() To improve our product, we collect anonymized, aggregated analytics on feature usage (e.g., which features are most popular). This data is never linked to your personal health information and helps us make Anticipate better for everyone. You can opt out of this data collection at any time in your data management settings. ## Summary This article explains how Anticipate safeguards your personal information using a privacy-first model. It details how the app uses local-only data storage, anonymous accounts, and user-controlled permissions to ensure your sensitive health data remains completely private and secure on your device. --- ### What data does Anticipate collect? # What data does Anticipate collect? Anticipate uses a limited set of data to help you track and understand your mood. Let’s take a closer look at what that includes! ## Account Information - When you join Anticipate, we generate a **random anonymous ID** (**Unique User ID**), stored securely in your phone’s Keychain and mirrored on **Google Cloud**. It is created to link your account with your subscription data. - If you allow it, we also access **Apple’s Identifier for Advertisers (IDFA)** — a unique, random device ID on iPhones and iPads. This helps us understand where you learned about Anticipate and measure how well our marketing is working. We do **not collect and do not store personal identifiers** such as your legal name, email address, phone number — unless you explicitly share them when contacting support. You can use Anticipate completely anonymously to us. ## Payment Information When you subscribe, we receive: - Confirmation that a purchase took place - Subscription price and duration - Whether or not your subscription has ended - All payments are handled through the App Store. This information is stored on **Google Cloud**. We **do not collect or store your full payment details**, only your subscription status as confirmed by Apple. ## Health and Environment Data To help understand your mood, Anticipate analyses: - Sleep - Activity - Device motion - Environmental context (e.g. sunlight exposure, travel) This data is automatically collected if you grant access to: - Apple Health - Device motion sensors - Location It’s **stored on your device only**. It isn’t accessible to us or anyone else. ## Mood and Journal Data When you log moods, add tags, or write journal entries we treat this as **self-reported, sensitive data**. It’s **stored on your device only**. It isn’t accessible to us or anyone else. ## Usage Information We collect anonymized and aggregated usage data, such as: - Which features you use - Any errors you encounter - How often you open the app - Time spent in the app This helps us improve the product and fix bugs. This data is stored in: - **Amplitude** (product interactions) - **Sentry** (errors) - **Appsflyer** (install and subscription events) ## Device and Technical Data We may collect basic device info, such as: - Phone model - Operating system - App version This helps us ensure performance, compatibility, and security. This data is stored in: - **Amplitude** - **Sentry** Learn more in our Privacy Policy: [https://helloanticipate.com/privacy-policy/](https://helloanticipate.com/privacy-policy/) --- ### Where is my data stored? # Where is my data stored? **Not stored, erased immediately after use:** - Device motion (for sleep modelling) - IP address (for weather and travel) **Stored only on your device:** - Sleep data from Apple Health (sleep chunks) - Sleep data modeled from device motion (sleep chunks) - Activity data from Apple Health (steps, flights of stairs, energy, exercise time, standing minutes) - Journal entries - Moods and tags - Coarse location coordinates - Weather and travel data - Sleep, activity and balance scores - Data and communication preferences **Stored securely on our servers (Google Cloud, Belgium):** - User ID - Purchase ID and subscription details (e.g. subscription date, product type) **Stored with third parties:** - Sentry: error logs and technical data (e.g. App Version, OS) - Amplitude: basic aggregated or anonymized usage data (e.g. app open, button tap, feature adoption) and technical data (e.g. App Version, OS) - Appsflyer: Apple’s Identifier for Advertisers (IDFA) and subscription details (e.g. subscription date, product type) Our AI provider, Google Gemini, **doesn’t store your data** as it operates under a zero data retention policy. Learn more in our Privacy Policy: [https://helloanticipate.com/privacy-policy/](https://helloanticipate.com/privacy-policy/) --- ### Do I need to reveal who I am to use Anticipate? # Do I need to reveal who I am to use Anticipate? No, you don’t need to share your name, email, or any personal identifiers to use Anticipate. You can stay completely anonymous to us. --- ### What data can your analytics tools access? # What data can your analytics tools access? **Short answer**: very limited, non-health, non-journal data — only what’s needed for basic product improvement, bug fixing, and marketing measurement. ### What they CANNOT access Our analytics providers do not have access to: - Health data (sleep, activity, etc.) - Journal entries (notes) - Tags (manual or smart) - Personal details about your life (like trips or events) - Any information that directly identifies you ## Amplitude (product analytics) What it can access (examples): - App opens and time spent in the app - Button taps and feature usage - Onboarding completion - Feature adoption (what’s being used and what isn’t) - Basic device info (e.g., device model, device type) **Why we use it**: to understand what’s helpful, what’s confusing, and what we should improve (or remove). ## Sentry (crash + bug reporting) What it can access (examples): - Bug/crash reports when something goes wrong - Basic device and app info (e.g., device model, iOS version, app version) **Why we use it**: to spot issues quickly and fix them faster. ## AppsFlyer (marketing measurement) What it can access (examples): - IDFA (Apple’s Identifier for Advertisers) if you allow it - App install event - Subscription status events (e.g., trial started, subscribed, purchase made) **Why we use it**: to understand where people discovered Anticipate and measure marketing performance. ## How to opt out You can disable AppsFlyer and Amplitude anytime: - Go to Profile → Manage your data - Scroll down to AppsFlyer and Amplitude - Toggle them off to opt out of tracking --- ### Can anyone but me access my health and journal data? # Can anyone but me access my health and journal data? No. Your journal entries are never stored anywhere but on your device and are not accessible by us or any third party. For extra security, they can be locked behind Face ID. --- ### Can anyone access my Anticipate account? # Can anyone access my Anticipate account? Only you. The app can be locked with Face ID or Touch ID, and there is no password or email recovery option. For privacy reasons, we don’t store identifying credentials. If you lose access to your device, we cannot restore your data. --- ### How do I manage my data and access? # How do I manage my data and access? Anticipate puts you in control of your personal information. This guide will show you how to manage your data sources, control access permissions, and delete your data directly within the app. ## Manage Health Data 1. From the **Today** screen, tap the **Profile** icon in the top-right corner. 2. Select **Manage your data** from the profile menu. 3. In the **Access** section, you can control the data sources Anticipate uses. Tap on a source like **Device motion** or **Location** to grant or revoke access using the toggle switch. 4. To permanently remove a specific type of data, scroll to the **Delete data** section. Tap **Delete** next to the corresponding category (e.g., **Apple Health sleep**). 5. A confirmation pop-up will appear. Type DELETE into the text field and tap **Confirm** to finalize the deletion. ![]() ## Manage Analytics Data > Our analytics providers, Appsflyer, Amplitude and Sentry, are used only for basic, limited analytics. They **never** have access to your health data, journal entries, or any information that could identify you. 1. To manage your preferences for analytics, scroll down to the **Aggregated analytics** section and tap **Appsflyer** or **Amplitude**. 2. Use the toggle to opt in or out of sharing app usage data (like app opens and button taps) for product performance measurement and improvement. ### Tips Disabling some permissions (like **Device Motion**) may redirect you to your phone’s main **Settings** app. You can always manage Anticipate’s permissions from there — and we’ll guide you to the right place. ## Summary This article explains how to take full control of your data within the Anticipate app. You learned how to grant or revoke access to data sources like Apple Health and device motion, permanently delete specific types of data, and manage your preferences for sharing analytics for product improvement. --- ### How do I delete my account and all data? # How do I delete my account and all data? This article provides a step-by-step guide on how to delete specific data types or your entire Anticipate account. > All your health, journal, and personal data stays on your phone — so if you delete Anticipate, that data is removed with it. On our side, we only keep a user ID and subscription details for billing and basic reporting, and you’re always in control: in Manage your data you can delete everything, or just specific categories whenever you want. Following these instructions ensures you have complete control over your personal information. Please be aware that deleting data or your account is a permanent action and cannot be undone. 1. From the main screen, tap the **Profile** icon in the top-right corner. 2. On the **Profile** screen, select **Manage your data**. 3. Scroll down to the **Delete data** section. 4. To remove a specific category, tap the **Delete** button next to the corresponding data type (e.g., Apple Health sleep, Tags, etc.). 5. In the confirmation pop-up, type DELETE into the text field and tap **Confirm** to permanently erase the selected data. 6. To delete your entire account, scroll to the bottom of the **Manage your data** screen and tap **Delete my account and all data**. 7. Follow the on-screen instructions to confirm the permanent deletion of your account and all associated data. ![]() ## Summary This article describes how to maintain your privacy by permanently deleting specific data categories or your entire account from the Anticipate app. The process is managed through the 'Manage your data' section in your profile, giving you full control over the information stored on your device. --- ### What happens to my data when I delete the app? # What happens to my data when I delete the app? When you delete the app from your device, all data stored on the device is permanently erased — including health data, journals, moods, weather, travel, and triggers. Only the User ID and subscription information will still be available if you reinstall. --- ### What are my data rights? # What are my data rights? You have the right to: - **Access** your data - **Correct** inaccurate information - **Delete** your data or account at any time - **Restrict** or **object** to data use - **Export** your data (coming soon) - **Withdraw consent** for optional data types - **File a complaint** with the UK ICO if you’re unhappy with how your data is handled You can read more about your rights in our [Privacy Policy](https://helloanticipate.com/privacy-policy). To exercise any of them, email us at [team@helloanticipate.com](mailto:team@helloanticipate.com) — we’ll respond within one month. --- ## Payments ### Can I use one subscription to Anticipate on multiple devices? # Can I use one subscription to Anticipate on multiple devices? Yes — as long as the devices are logged into the same Apple ID. During onboarding, Anticipate will automatically check for an active subscription and let you know if one is found. If you believe you have a live subscription but didn’t get a notification, tap **Restore** on the paywall. However: - Most of your data is stored locally on your device - Anticipate does **not** currently support iCloud or cross-device sync - This means you’ll essentially have two separate accounts with one shared subscription We’re working on optional, encrypted sync for the future. --- ### Can I use my subscription after I reinstalled the app? # Can I use my subscription after I reinstalled the app? Yes — as long as you’re using the same Apple ID: - Your subscription will be recognized automatically - You may need to re-enable permissions (Health, Motion, etc.) - The data stored on your device — like journals, moods, weather, travel, and triggers — won’t be restored. --- ### How to switch from monthly to yearly plan, and back? # How to switch from monthly to yearly plan, and back? 1. Open **iPhone Settings** 2. Tap your name → **Subscriptions** 3. Select **Anticipate** 4. Choose the new plan (monthly or yearly) Your new plan will begin at the end of your current billing cycle. --- ### How to get a refund? # How to get a refund? All payments and refunds are handled by Apple. As the developer, we don’t have access to your payment or purchase details made through the App Store via Apple Pay, so we’re unable to issue refunds or make changes to your purchase. To request a refund: 1. Go to [reportaproblem.apple.com](https://reportaproblem.apple.com/) 2. Sign in with your Apple ID 3. Under **“What can we help you with?”**, select **Request a refund** 4. Choose a reason under **“Tell us more”** 5. Tap **Next** 6. Select **Anticipate** 7. Tap **Submit** Apple will usually respond within 24–48 hours. If you need support with this process, please email us at **team@helloanticipate.com**. We'll help! --- ### How to cancel my trial or subscription? # How to cancel my trial or subscription? 1. Open your **iPhone Settings** 2. Tap your name → **Subscriptions** 3. Select **Anticipate** 4. Tap **Cancel Subscription** You’ll retain access until the end of the current billing period. Please note that deleting the app does **not** cancel your subscription. Please reach out to us email us at **team@helloanticipate.com** if you need any support with it. ---

Anticipate

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What does Anticipate cost?

What does Anticipate cost?